Customer Service

Our customer service department is here for you.

We are customer-centred – the customer is our main focus. Customer satisfaction is most important to us, so we are always available to meet your needs.

Opening times

Monday to Friday 08.00 – 12.00 and 13.00 – 17.00

Unless we are instructed otherwise, orders received by 15.30 will be delivered the next working day or according to an individual delivery plan.

Contact

CSL Behring AG
Customer Service
Wankdorfstrasse 10
3000 Bern 22

Phone:  +41 31 344 22 68  
Phone emergency service:   +41 79 248 58 41 (outside opening hours)
Fax:   +41 31 344 26 00
E-mail:    order@cslbehring.ch

 

You are also welcome to send us an e-mail.