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Customer Service

Our customer service department is here for you.

We are customer-centred – the customer is our main focus. Customer satisfaction is most important to us, so we are always available to meet your needs.

Opening times

Monday to Friday 08.00 – 12.00 and 13.00 – 17.00

Unless we are instructed otherwise, orders received by 15.00 will be delivered the next working day or according to an individual delivery plan.

Contact

CSL Behring AG
Customer Service
Wankdorfstrasse 10
3014 Bern
Schweiz

Phone: 0800 55 14 15 (free)
+41 (0)31 344 22 68
Fax:  +41 (0)31 344 26 00
E-Mail:  order@cslbehring.ch

Outside of the opening hours, Alloga AG emergency service guarantees reliable delivery of your urgently needed medications.

Phone: +41 79 248 58 41